Crisp Pricing 2026
Crisp is an affordable all-in-one customer support platform combining live chat, email, ticketing, and CRM. With a generous free plan and a Starter tier at just €25/month (~$27 USD), Crisp is one of the cheapest customer support solutions for startups and small teams. Perfect alternative to expensive platforms like Intercom or Zendesk.
Quick Pricing Summary
- Free: €0/month (unlimited conversations, 1 agent, basic features)
- Starter: €25/month (~$27 USD) (unlimited agents, advanced analytics, custom domain)
- Pro: €95/month (~$103 USD) (advanced automation, priority support, premium integrations)
- Setup fee: €0 (no setup costs)
- Best for: Startups, small teams, cost-conscious customer support teams
Crisp Pricing Plans (2026)
| Plan | Price (EUR) | Price (USD) | Best For |
|---|---|---|---|
| Free | €0 | $0 | Solo operators, testing |
| Starter | €25/mo | ~$27 | Small teams (2-10 agents) |
| Pro | €95/mo | ~$103 | Growing support teams |
Monthly Cost Comparison (5-Agent Team)
| Platform | 5-Agent Monthly Cost | Features |
|---|---|---|
| Crisp Starter | €25 (~$27) | Unlimited agents, all features |
| Zendesk Support | $245+ ($49/agent) | Ticketing, knowledge base, basic chat |
| Intercom | $500+ (team plan) | Live chat, email, product tours |
| Freshdesk | $75–150 ($15–30/agent) | Ticketing, automation, knowledge base |
Crisp Features by Plan
All Plans Include:
- Live chat widget
- Email ticketing
- Basic CRM
- Mobile app
- Conversation history
Starter Plan Adds:
- Unlimited agents (no per-seat costs)
- Custom domain
- Advanced analytics
- Integrations (Slack, Zapier, etc.)
- Canned responses
- Conversation routing
Pro Plan Adds:
- Advanced automation rules
- Custom branding
- API access
- Priority support
- Advanced reporting
- SSO (Single Sign-On)
Cost Optimization Tips
- Start with Free: Crisp's free plan is surprisingly capable. Use it until you need multiple agents or advanced analytics.
- Starter is a No-Brainer: At €25/month with unlimited agents, Crisp Starter is unbeatable vs. Zendesk ($245+) or Intercom ($500+).
- Unlimited Agents: Unlike Zendesk ($49/agent), Crisp charges flat rate. Add 10 agents without extra cost.
- Use Integrations: Crisp integrates with Slack, Zapier, HubSpot. Avoid redundant tools.
- Consider Your Scale: For <5 agents, free is fine. 5-50 agents? Starter is best value. 50+ agents? Pro is still cheaper than alternatives.
How Crisp Compares to Competitors
| Platform | Starter Tier | Pricing Model | Best For |
|---|---|---|---|
| Crisp | €25/mo | Flat rate, unlimited agents | Startups, cost-conscious teams |
| Intercom | $500+/mo | Team plan minimum | Enterprise, product-focused |
| Zendesk | $49/agent/mo | Per-agent pricing | Support-focused, scalable |
| Freshdesk | $15–30/agent/mo | Per-agent pricing | Support teams, growing companies |
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Related Pricing Guides
Intercom Pricing
Premium customer communication
Zendesk PricingEnterprise support platform
Freshdesk PricingGrowing support teams
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